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VERANTA

Privacy policy

Draft version, pending legal review.

This policy explains what data Veranta collects, why, who it is shared with and how long it is kept.

Data collected

  • Account: phone number, first and last name, date of birth, email (optional), language.
  • Documents: photos of your ID card (or passport) and driving licence.
  • Bookings: cars, dates, delivery or collection addresses, payments (transfer receipts), handover and return photos.
  • Messages: conversations with the partner and support.
  • Device: notification token to send you alerts.

No advertising, no third-party trackers, no location tracking.

Why

To create your account, check your eligibility, run the rental, handle payments, keep the service safe, provide support and meet legal obligations.

Sharing

  • Rental partner: only for a booking you requested — your first name and last initial, then your documents once they accept, and your phone once the booking is confirmed.
  • Technical providers: SMS delivery, push notifications (Expo, Apple, Google) and hosting, on Veranta’s behalf.
  • Your data is never sold.

Security

Traffic is encrypted (HTTPS). Documents are stored privately and only reachable through 5-minute links; every access is logged.

Retention

See data retention.

Your rights

You can view and correct your profile in the app and delete your account at any time. Requests: Veranta support.